Dealing and solving conflicts

"Conflicts can be seen as an opportunity to grow" (Jose Antonio)

Jose Antonio made a brilliant speech about dealing and solving conflicts with the students, in this case, most of them will be teenagers.

Jose Antonio has been working in Pedro Herrero’s High School for a number of years as the high School psychologist

I’ve found his speech very interesting, positive and enriching.

He had also a friendly approach to expose his PowerPoint. Iñaqui was also there and it was rather funny seeing the interaction between Iñaqui and Jose Antonio.

In my professional life, I have to deal with many different types of conflicts but not directly with teenagers so seeing Jose Antonio’s point of view added a bit more to my personal experience.
There is a thin line not to be crossed between teachers and students: RESPECT.
We have to make ourselves respectful and also win the student's respect in order to teach

His way of dealing with conflict involves the students. It is also an excellent way for students to take responsibility of their actions which makes them for responsible.

In his first lesson, everyone in the classroom decides the rules and its consequences, which means that if someone in the classroom does not abide to the rules he/she will have to confront consequences which have been previously drafted by them and it is not seen as a  punishment from the teacher.

This reminds me of the operative conditioning which we are also learning in the “Adolescence developing problems”.
These are the strategies to follow when a conflict arises:

As any other problem, first thing that needs to be done, is to understand the root of the problem.
"Preventing a cold is better than curing a pneumonia ",that's to say, prevent the appearance of conflict before it occurs, creating an atmosphere of communication.
Negotiate to resolve conflicts.
Maintain an attitude that encourages mutual respect.
Establish rules clearly and accurately and stand firm in the enforcement of these rules, which in some cases can be drawn by the students themselves.